GDPR

In managing and operating our business, we, Roseco S.R.L., collect personal data from you, which we subsequently process.

Collecting and processing this data is necessary to ensure the functionality of roseco.ro, to process, ship and provide the contracted products and services to you, and to inform you about our goods and services, promotions, contests and loyalty activities, as well as for employee recruitment and selection procedures.

Because we want to offer you a safe online experience while respecting your right to privacy and confidentiality, we take all necessary steps to protect the personal data collected from you.

We collect your data exclusively directly from you and not from third parties; we do not make this data public, sell it or disclose it to third parties, except where necessary for providing the products and services presented on roseco.ro.

Information such as first and last name, email address, phone number, billing address, delivery address - when you purchase products through roseco.ro - and information regarding your bank account, only in the case of product returns and refunding the value of products, where applicable.

Personal information such as first name, last name, email address, home address, IP address and information about which page you access and when. This information is transferred to third-party processors for data analysis, in order to improve our marketing efforts regarding certain specific Roseco S.R.L. products and services.

Information you provide by sending messages through roseco.ro and information provided when you communicate electronically with us, regardless of the reason for the communication. We therefore keep your email address and all correspondence with you in our database.

Information you provide by completing forms on roseco.ro, such as registering to obtain information, placing an order or purchasing products.

Information you provide to participate in contests, advertising campaigns or promotions organized by Roseco S.R.L., as well as information provided when you complete a questionnaire for us or report a problem related to the site.

Details of your visit to roseco.ro, accessed pages, traffic data, location data and other communication data that help us understand how visitors use our website. We thus obtain information regarding the domain, IP address and URL from which you access the internet, information collected and processed to improve our services.

Information you provide in our employee recruitment and selection procedure, including personal data from your CV submitted when applying for vacancies.

We collect your personal data only for expressly specified purposes. The amount of data collected varies depending on the purpose of collection.

We may use your personal data to register you as a site user, inform you about the status of your roseco.ro account, confirm and update you on the progress and status of online transactions and related correspondence.

We may use the data to process and ship your product orders, to process payments for those products and to refund the value of products, where applicable.

We may use the data to inform you about promotions, contests or any other marketing activities carried out by Roseco S.R.L., to organize loyalty activities and to send you advertising messages if you subscribe to the newsletter.

We may use the data to allow you to participate interactively on roseco.ro and to hear your opinions or comments regarding the products we sell.

We may use the data to promote roseco.ro products and for direct marketing, namely to inform you through various means about existing or new products and other products we believe may interest you, in line with those you have previously viewed or purchased.

We may use the data for market research, reports and analyses, monitoring and evaluating the quality of products offered and improving those products, as well as the professional competence and conduct of Roseco S.R.L. staff.

We may use the data to carry out stages of employee recruitment and selection and to notify you of changes to the site, including improvements and administration.

If your personal data is inaccurate, must be updated or deleted, we make all necessary changes based on your request.

We do not keep your personal data longer than necessary for the purposes for which it was collected or subsequently processed.

We constantly take appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, disclosure or unauthorized access, and against any other form of unlawful processing.

We limit access to your personal data only to employees whose specific activity involves processing this data.

For direct marketing actions, we request your consent for collecting and processing your personal data.

By collecting and processing your personal data, we can monitor and evaluate the quality of our goods and services. This data helps us improve the quality of the products and services offered, the professional competence and conduct of our staff, so that you can enjoy a pleasant and trouble-free online experience.

This is the right to be forgotten. You may request deletion of personal data if it is no longer necessary for the purposes for which it was collected or processed; you withdraw consent and there is no other legal ground for processing; you object to processing and there are no overriding legitimate grounds; your personal data has been processed unlawfully; or your personal data must be deleted to comply with a legal obligation.

You may request confirmation as to whether your personal data is processed by Roseco S.R.L. If it is processed, you may request access to it.

At your request, Roseco S.R.L. will provide a copy of the personal data processed. Requests for additional copies will be charged according to the actual costs incurred by Roseco S.R.L.

You may request correction of inaccurate personal data and completion of incomplete data by providing additional information.

You may object at any time to processing or profiling on grounds relating to your particular situation.

You may exercise this right if you contest the accuracy of the data, for the period needed to verify its accuracy; if processing is unlawful and you oppose erasure of your personal data, requesting restriction instead; if we no longer need your personal data for processing purposes, but you need it to establish, exercise or defend a legal claim; or if you object to processing for the period during which it is verified whether our legitimate rights override yours.

You have the right to receive the personal data you provided in a structured, clear and machine-readable format, and you may request that such data be transmitted to another company or entity.

You may withdraw your consent for the processing of your personal data at any time where processing is based on your consent.

You may exercise these rights individually or together by sending us a written, signed and dated request to Roseco S.R.L., Vlaha village, Savadisla commune, no. 22, Cluj county, or by email to protectiadatelor@mendolagroup.ro.

During our collaboration, we will continuously update this Privacy Policy with additional information included in an updated document.

Therefore, when you access roseco.ro, please check the Privacy Policy section, as changes may have occurred since your last visit.

Thank you.

The ROSECO S.R.L. team.